> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tringg.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Your Agent

> Set your agent's identity, voice, and call handling limits.

| Field                | What it controls                                  |
| -------------------- | ------------------------------------------------- |
| Agent Name           | Display name shown in the UI and call logs        |
| Language             | Primary conversation language                     |
| Greeting             | The opening line when a call connects             |
| Personality          | Overall tone — formal, friendly, etc.             |
| Fallback phrase      | What the agent says when it's unsure or stuck     |
| Closing phrase       | Wrap-up line before hang-up or transfer           |
| Voice                | Choice of voice model — preview before saving     |
| Speed & filler words | Speaking rate and use of natural fillers          |
| FAQ / Knowledge base | Linked content the agent uses to answer questions |

## Call handling limits

Configured on the same screen, saved together with the fields above:

* **Max call duration** — upper limit for total call length
* **Silence timeout** — how long the agent waits during caller silence before it re-prompts or ends the call
* **Booking mode** — instant confirmation vs. request/approval mode

<Note>
  Changes only take effect on the *next* incoming call after you save — not on any call currently in progress.
</Note>

<Warning>
  If you navigate away with unsaved changes, you'll see a warning. If two people edit the same agent at once, the last saved configuration wins — earlier unsaved edits are lost.
</Warning>