> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tringg.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Confirm a Reservation

> How to accept a pending reservation request.

Confirming a reservation is a one-click action from the detail panel.

<Steps>
  <Step title="Open the Pending tab">
    Go to **Reservations → Pending**. Each request shows a countdown timer.
  </Step>

  <Step title="Review the request">
    Click into the reservation to see guest details, party size, special requests, and — if it came from a call — the linked transcript.
  </Step>

  <Step title="Click Confirm">
    The reservation's status changes to **Confirmed** immediately.
  </Step>
</Steps>

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/lime-tray-8e918afa/images/reservations/reservation-confirm-action.png" alt="Confirm button in the reservation detail panel" />
</Frame>

<Note>
  A confirmation SMS is sent to the guest within 5 seconds of confirming, and a toast notification appears on screen to let you know it went out.
</Note>

## If SMS delivery fails

If the confirmation text fails to send (for example, a carrier delivery issue), the reservation is still marked Confirmed — it isn't rolled back. You'll be notified to call the guest directly to confirm manually.

## If two team members act at once

If another manager confirms or declines the same reservation before you, your action won't go through. You'll instead see a message telling you who actioned it and when, so there's no confusion about the outcome.