Review a Call - Tringg Docs

Call list

Every call is classified by type:

RC — Reservation Created
FAQ — FAQ Only
TR — Transferred
MS — Missed

Call list with type badges

Call detail panel

Click any call to open:

The full transcript
Audio recording playback
The AI’s interpretation of the call
Which tools the agent used (FAQ lookup, booking, transfer)

If the call resulted in a reservation, you’ll see a link straight to it with the booking details highlighted.